Cookies

What are cookies?

Cookies are small text files that are stored on your device (computer, phone, tablet) when you visit a website. They help the site work properly, remember your preferences, and understand how people use the site.

We also use similar technologies like pixels, tags, and local storage. In this policy, we call all of these “cookies.”

Why we use cookies

We use cookies on solaraai.com and in Solara AI for the following reasons:

Essential / Required cookies
These are needed for the website and app to function. For example:

• Keeping you logged in / session management
• Protecting our service from fraud, abuse, or unauthorized access
  You cannot turn these off because the site won’t work without them.

Analytics & performance cookies
These help us understand how visitors use our website and product (which pages people visit, how long things take to load, etc.) so we can improve the experience.

Example tools that typically set these cookies: product analytics, traffic analytics, and crash/error tracking.

Marketing & advertising cookies (if enabled)
These help us understand which campaigns brought you to Solara AI and measure conversion (for example, if you came from an ad and then signed up or requested a demo).
They may also be used to show you more relevant ads on other platforms.

Example tools that typically set these cookies: ad platforms like Meta, TikTok, Google Ads, LinkedIn.

Preference cookies
These remember things like your language, region, or UI choices so you don’t have to re-enter them every time.

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What types of data cookies collect

Depending on the cookie type, we may collect:

• Device/browser information
• IP address and rough location (city/country level)
• Pages you visit and actions you take (for example: “clicked Start Free Trial”)
• Login status / account ID (for account security and session continuity)
• Campaign source (for example: “came from TikTok ad”)

We do not sell personal information.
For more details about how we handle personal data, please review our Privacy Policy.

How long cookies stay on your device

Session cookies are deleted when you close your browser.

Persistent cookies stay on your device until they expire or you delete them manually in your browser settings. Some may last days; some may last months.

Third-party cookies

Some cookies on our site are placed by third parties we work with, such as:

• Analytics / performance providers
• Advertising platforms
• Customer support / chat tools

These third parties may use their cookies to understand your activity across different websites where they are also used. Their use of data is governed by their own privacy policies.

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How to control cookies

You have options.

Browser settings
You can block or delete cookies in your browser settings.
If you block essential cookies, some parts of the website or app may stop working.

Do Not Track
Some browsers let you send a “Do Not Track” signal. Our behavior in response to these signals may vary depending on technical support in the product at that time.

Ads preferences
For marketing/ads cookies, you can usually control ad personalization directly through the ad platforms (for example: Meta, Google, TikTok, etc.).

Changes to this Cookies Policy

We may update this Cookies Policy if we add or change technologies. When we do, we’ll update the “Last Updated” date at the top of this page.

Contact us

If you have questions about cookies or how we use data, you can reach us at:
contact@solaraai.com